These Terms and Conditions govern your use of Clean Wins, operated by Win Top Ltd under licence number ALSI-202505034-FI2 issued by the Anjouan Gaming Authority. By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use the site.

Player Eligibility and Account Responsibilities

To register and play at Clean Wins, you must be at least 18 years of age. Adult residents of the United Kingdom are eligible to register and play under these terms. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before opening an account.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts is strictly prohibited. If we identify more than one account registered to the same individual — whether by name, address, payment method, device, or any other identifying detail — we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your time as a player. You must keep your login credentials confidential and must not share access to your account with any other person. We accept no liability for losses arising from unauthorised access where you have failed to maintain reasonable security over your credentials. If you suspect your account has been compromised, you must notify our support team immediately.

Bonuses, Withdrawals, and Prohibited Conduct

When you activate a bonus, including the 250% Welcome Match up to £2,500, the associated wagering requirement of 35x applies to the bonus amount. A minimum deposit of £20 is required to qualify, and the maximum permitted bet while a bonus is active is £5. Attempting to circumvent wagering requirements through low-risk or excluded game play may result in the forfeiture of the bonus and any winnings derived from it.

The minimum withdrawal amount is £20. We aim to process withdrawal requests within 0–24 hours, though processing times may vary depending on your chosen withdrawal method. We reserve the right to carry out identity and payment verification checks before releasing funds. Failure to provide requested documentation within a reasonable timeframe may delay or prevent withdrawal processing.

We do not permit any form of fraudulent activity on the site. This includes, but is not limited to, the use of automated software or bots to interact with games, collusion between players, exploitation of software errors or vulnerabilities, and any form of money laundering or misuse of payment methods. Where we have reasonable grounds to suspect prohibited conduct, we may suspend or permanently close your account, retain balances pending investigation, and report the matter to the relevant authorities.

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will take reasonable steps to notify you. Continued use of the site following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve complaints fairly and promptly through our internal process.

These terms were last reviewed in 2026 and apply to all players registered with Clean Wins from that date.