Clean Wins is operated by Win Top Ltd. We launched in 2026 with a straightforward aim: to run a gambling platform that is easy to understand, honest about its terms, and reliable when it comes to paying players out. That is the standard we hold ourselves to, and it shapes every operational decision we make.

Who we are and how we are regulated

Win Top Ltd holds a licence issued by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. That licence sets out the rules we are required to follow as an operator — covering everything from how we handle player funds to how we conduct our games. Being licensed means we are accountable to a regulatory body, not just to ourselves. If we fall short of the standards set out in our licence conditions, there are consequences, and that accountability matters to us in practical terms, not just on paper.

Clean Wins is built for players in the United Kingdom. We have designed the platform with UK players in mind — the currency, the payment methods, the support language, and the way we present our terms are all oriented around what works for someone based here.

How we handle player money

We keep player balances separate from the funds we use to run the business. This is not a detail buried in our terms — it is a basic operational standard that we consider non-negotiable. When you deposit money, it is held distinctly from Win Top Ltd's own operational funds. That separation means your balance is not exposed to the company's day-to-day financial position.

Withdrawals are processed within 0 to 24 hours. We offer Bank Transfer, Bitcoin, Tether, Skrill, and NETELLER as withdrawal routes. The minimum withdrawal is £20. We do not think players should have to wait days to access money that is theirs, and our processing times reflect that.

Transparency and what we expect of ourselves

We are direct about our bonus terms. The welcome match carries a 35x wagering requirement on the bonus amount, with a minimum deposit of £20 and a maximum bet of £5 while a bonus is active. Those figures are stated clearly before you opt in, not hidden in a footnote. We think that is the minimum standard for operating honestly, and we apply the same approach across all promotions on the site.

When something goes wrong — a payment that takes longer than expected, a technical issue with a game, a dispute about a bonus — we expect ourselves to respond clearly and without deflection. Our support team operates in English and is there to give you a straight answer, not to redirect you in circles. We do not always get everything right, but our expectation is that problems are addressed directly and resolved as quickly as the situation allows.

We also take safer gambling seriously as an operational matter. The platform is built to be low on distraction by design — a minimal layout, clean navigation, and no pressure mechanics. We provide tools that let you set limits on your activity, and we expect those tools to work properly. Gambling should be something you choose to do on your own terms, and the way we build and maintain the platform is meant to support that.